You may cancel your registration for a full refund only if you cancel more than 48 hours before the Experience start time. You are not entitled to a refund of any portion of the registration fee for any purchases made or canceled less than 48 hours before the Experience start time.
You can cancel a purchase using the MANAGE BOOKING option in the ATTENDING EXPERIENCES section of the website or the MY STUFF section of the mobile app. Purchases can only be canceled by the purchaser.
Refunds may take up to three business days to process.
If you have any questions about our cancellation policy, please contact firstname.lastname@example.org.