Purchases are fully refundable up to 48 hours before the event start time. Purchases canceled less than 48 hours before the start time are not refundable.
You can cancel a purchase using the "Manage Booking" option in your Booked Experiences dashboard. Purchases can only be canceled by the purchaser.
Refunds may take up to three business days to process.
If you have any questions please contact firstname.lastname@example.org.